Our Prints Are Made to Order
All of our prints are custom-made specially for you. Because each piece is produced individually, we’re unable to accept returns or exchanges unless the item arrives damaged or with a material defect in the canvas, frame, or construction. We truly appreciate your understanding; made-to-order products helps us maintain high quality customized products.
Order Changes or Cancellations
We send orders to production quickly so they can get to you faster. Please review your artwork, size, and frame selection carefully before checking out. Once an order has been submitted to our production partner, it cannot be modified or cancelled. However, if you reach out early, we’ll always do our absolute best to help.
We’re Here to Help
We want you to love your piece, and we stand behind the quality of every print. If your order arrives damaged or defective, please contact us within 7 days of delivery so we can make things right. A quick photo of the issue and packaging helps us process the replacement right away. You can reach us anytime at:
Phone: (917) 426-7536
Email: NYCrestaurantprints@gmail.com