Our Prints Are Made to Order
Every print is made individually, especially for you. Because each piece is custom-produced, we are unable to accept returns or exchanges for change-of-mind purchases or incorrect selections. We truly appreciate your understanding; made-to-order products help us maintain high quality and consistency.

Please take a moment to review the artwork, format, size, and frame color, where applicable, before checking out. We're always happy to help if you have questions before placing your order.

Damaged or Defective Orders
If your order arrives damaged or defective, we want to make it right. This includes issues affecting the canvas, poster, printing, frame, or construction.

Please contact us within 7 calendar days of delivery at NYCrestaurantprints@gmail.com with your order number and photos of the item and packaging. A quick photo of the issue helps us process the replacement right away.

We'll arrange a replacement at no additional cost. If a replacement is unavailable, we'll issue a full refund. Please keep the item and packaging until we provide further instructions.

Order Changes or Cancellations
We send orders to production quickly so they can get to you faster. If you reach out before production begins, we'll always do our absolute best to help with a change or cancellation. Once an order has been submitted to our production partner, however, it cannot be modified or cancelled.

We're Here to Help
We want you to love your piece, and we stand behind the quality of every print. You can reach us anytime at:
Phone: (917) 426-7536
Email: NYCrestaurantprints@gmail.com